Privacy Policy

Effective Date: November 30, 2024

Welcome to Acro Wellness Homeopathic Clinic & Naturopathic Store. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website.

1. Introduction

Acro Wellness Inc. operates this website and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our website, you consent to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect the following personal information:

Name, email address, phone number (for consultations, orders, and account creation).
Payment details (processed through secure third-party gateways).

b. Non-Personal Information

We collect technical data such as:

IP address, browser type, and operating system.
Website usage data collected via cookies and analytics tools.

3. How We Use Your Information

We use the information collected for the following purposes:

To provide services: Process orders, book consultations, and respond to inquiries.
To communicate: Send newsletters, promotional offers, or updates (only if you’ve opted in).
To improve our website: Analyze user behavior to enhance functionality and user experience.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Including GoDaddy (website hosting), payment gateways (e.g., Stripe or PayPal), and email platforms.
Legal authorities if required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. Cookies may be used for:

Website functionality (e.g., user logins).
Analytics (e.g., tracking website performance via tools like Google Analytics).
Marketing (e.g., personalized advertising).

Managing Cookies: You can manage your cookie preferences via your browser settings.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before using their services.

7. Data Security

We prioritize the protection of your personal information. Measures include:

SSL encryption for secure transactions.
Secure servers provided by GoDaddy, adhering to industry standards.

8. Storage and Retention

Your data is stored on secure servers hosted by GoDaddy, which may be located outside Canada (e.g., the United States). We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

9. User Rights

Under Canadian privacy laws, you have the right to:

Access your personal data.
Request corrections to your data.
Request deletion of your data, subject to legal obligations.

To exercise these rights, contact us using the details provided below.

10. Cross-Border Data Transfer

Since our website is hosted by GoDaddy, your data may be processed or stored in jurisdictions outside Canada. By using our website, you consent to this transfer of information.

11. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

13. Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: info@acrowellness.ca
Phone: (587) 500-5277
Address: Calgary, Alberta, Canada