Terms and Conditions

Effective Date: November 17, 2024

Welcome to Acro Wellness Homeopathic Clinic & Naturopathic Store. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using the website.

1. General Information

Acro Wellness Inc. operates this website, which provides homeopathic and naturopathic products for sale. We also offer educational articles, blogs, and resources aimed at increasing the knowledge of our audience on natural health and well-being. These terms apply to all visitors, users, and others who access or use the website.

2. Use of Website

By using our website, you agree to use the site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the site. Unauthorized use of this website may lead to legal action.

3. Products and Services

• Homeopathic, Naturopathic, and Beauty Products:
  The products available for sale on this website are intended to promote general health, well-being, and beauty. These include:

• Homeopathic Products: Used for natural remedies and treatment of various conditions.
• Naturopathic Products: Herbal and alternative medicine products to support overall health.
• Beauty Products: Natural and organic skincare, haircare, and wellness products formulated to promote healthy, radiant skin and beauty using the principles of naturopathy.
• You are responsible for ensuring that the products you purchase are appropriate for your individual needs. We recommend consulting with a qualified healthcare provider or beauty professional before using any products, particularly if you have any pre-existing conditions or sensitivities.
• Informational Content: The articles, blogs, and other informational content provided on this website are for educational purposes only. They are not intended as medical or beauty advice or a substitute for professional consultation, diagnosis, or treatment. Always seek the advice of your healthcare provider or beauty professional regarding any concerns.

4. Online Homeopathic Consultations

• Consultation Services: We offer online homeopathic consultations for acute and chronic health concerns. Our consultations include:
  
  • Free 15-Minute Consultation: A complimentary initial consultation to discuss your concerns and determine the appropriate course of action.
  • Acute Case Consultation: For immediate health issues or conditions that are temporary in nature.
  • Chronic Case Consultation: For long-term or recurring health conditions that require in-depth evaluation and a comprehensive treatment plan.
• Booking Consultations: All consultations must be booked through our website or via email. A valid email address and payment (if applicable) are required to confirm your booking.
• Consultation Process: Consultations will be conducted remotely via video or audio call. You are responsible for ensuring that you have a stable internet connection and the necessary equipment (e.g., camera, microphone) for the consultation.
• Health Disclaimer for Consultations: While we provide personalized recommendations and support during consultations, these services do not replace the need for conventional medical treatment. It is important to consult your primary healthcare provider for any serious medical conditions or emergencies.
• Fees: Fees for the acute and chronic consultations are outlined on our website and are payable in advance. Payment must be processed before the consultation is scheduled.

5. Accuracy of Information

We strive to provide accurate, up-to-date information. However, we do not guarantee the accuracy, completeness, or timeliness of any content on the website, including product descriptions, health-related articles, or consultation advice. The content is subject to change without notice.

6. User Accounts

To purchase products or book consultations, you may be required to create an account on our website. You agree to provide accurate and up-to-date information during the registration process and keep your account details confidential. You are responsible for all activities that occur under your account.

7. Pricing and Payment

• Pricing: All product prices are listed in Canadian dollars and are subject to change without notice. Prices may vary depending on availability, location, and promotions.
• Payment: Payment for products and consultations is processed through secure payment gateways. By purchasing from our website or booking a consultation, you agree to provide accurate payment information and authorize payment for the products or services purchased.

8. Shipping and Delivery

We offer shipping to various locations. Shipping fees and delivery times will vary based on the destination and availability of products. You will receive a tracking number (if applicable) to monitor the delivery status of your order. Any delivery issues must be addressed within [number] days from the shipment date.

9. Returns and Refunds

• Returns: We accept returns on unopened and unused products within 7 days of delivery. Please contact our customer support team for instructions.
• Refunds: Refunds will be issued for returned items in accordance with our returns policy. Shipping fees are non-refundable unless the product is defective or damaged.

10. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.

11. Disclaimer

• Health Disclaimer: The information on this website is provided for educational purposes only and is not intended to diagnose, treat, or cure any medical conditions. Always consult with a qualified healthcare provider before making any decisions regarding your health.
• Product Disclaimer: We do not guarantee the effectiveness of any homeopathic or naturopathic products. Individual results may vary.
• Consultation Disclaimer: Our online consultations are provided to offer guidance on homeopathic treatments. However, they do not replace medical advice from your primary healthcare provider. Always consult with your healthcare professional before starting any new treatment regimen.

12. Intellectual Property

All content on this website, including text, images, logos, and graphics, is protected by intellectual property laws and is the property of Acro Wellness Inc., unless otherwise stated. You may not reproduce, distribute, or otherwise use any content without our prior written consent.

13. Limitation of Liability

To the maximum extent permitted by law, Acro Wellness Inc. and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the website, including the purchase of products, booking of consultations, or reliance on any information provided.

14. Modification of Terms

We reserve the right to modify or update these terms and conditions at any time. Any changes will be posted on this page with the updated effective date. By continuing to use the website, you agree to be bound by the updated terms.

15. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Alberta, Canada. Any legal action or proceeding related to these terms will be brought exclusively in the courts located in Calgary, Alberta.

16. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

Acro Wellness Inc.
info@acrowellness.ca
(587) 5005277
Calgary, Alberta, Canada